A medical practice can always exert some amount of control over patient volume, provider productivity and fees for services, with one of the goals being to improve revenue cycle management. Yet, at the beginning of the new year, you may not give fee schedule the consideration it deserves...

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Focus on insurance verification! This will help improve your patient payments for the new year. As the year is kicking off, insurance deductibles will reset to zero. Your practice can prepare for by reminding and training front end staff to verify plans and benefit levels for current patients. Doing so within a short window of time and before the patient's appointment ensures patients are prepared to pay costs upfront.

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Stratify your aged trial balance by payer, dollars, number of accounts and average account balance. Start with the oldest accounts worth the most dollars and establish a strategy to impact those accounts. Try a new tactic as older accounts leveraging previously used tactics have a lower likelihood of success. If you work with commercial payers, meet and negotiate changes that decrease costs for both parties and increase throughput and processing times. Do your homework—approach payers

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